Terms & Conditions

1.DEFINITIONS

  • a. The terms "The Company", "Ourselves", "We" and "Us", collectively refer to PiXL Tech Limited.
  • b. The terms "Client", "You" and "Your" refers to you, the person accessing the website or the Pixi Smartphone App and accepting the Company’s terms and conditions.
  • c. "Service" includes both the website, www.pixi.cab, and the Pixi Smartphone Apps.

2.ACCEPTANCE OF TERMS

Your access to and use of www.pixi.cab ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website. If you are younger than 18 years of age you hereby declare that you have obtained the authorisation of your parent or guardian to agree to these Terms of Use and the Privacy Policy. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

3.REGISTERED OFFICES

This website is owned and operated by PiXL Tech Limited, whose registered office is 3 Woodcote Hall, Woodcote Road, Epsom, Surrey, KT18 7QQ. PiXL Tech Limited is registered as a limited company in England and Wales with company number 09347105.
Our contact email is: info@pixi.cab

4.CHANGES TO SERVICES

PiXL Tech Limited reserves the right to:

  • a. change or remove (temporarily or permanently) the Services provided by the Website the Apps or any part of it without notice and you confirm that Pixl Tech Limited shall not be liable to you for any such change or removal; and
  • b. change these Terms and Conditions at any time, and your continued use of the Service following any changes shall be deemed to be your acceptance of such change.

5.COPYRIGHT

  • a. All copyright, trademarks and all other intellectual property rights in the Service and its content (including without limitation the Website and App designs, text, graphics and all software and source codes connected with the Service) are owned by or licensed to www.pixi.cab or otherwise used by www.pixi.cab as permitted by law.
  • b. In accessing the Services, whether through the website or the Apps, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6. DISCLAIMERS AND LIMITATION OF LIABILITY

  • a. You agree that neither Company nor its group companies, directors, officers or employee shall be liable for any direct and/or indirect and/or incidental and/or special and/or consequential and/or exemplary damages, resulting from the use and/or the inability to use the service and/or for cost of procurement of substitute goods and/or services or resulting from any goods and/or data and/or information and/or services purchased and/or obtained and/or messages received and/or transactions entered into through and/or from the service and/or resulting from unauthorized access to and/or alteration of user's transmissions and/or data and/or arising from any other matter relating to the service, including but not limited to, damages for loss of profits and/or use and/or data or other intangible, even if Company has been advised of the possibility of such damages.
  • b. Access to the Service is permitted for personal use only. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  • c. To the extent permitted by law, The Company will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Service.
  • d. The Company makes no warranty that the functionality of the Service will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
  • e. The Company reserves the right to withdraw or amend the Service it provides on the site and the Apps without notice. You further agree that The Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct and/or indirect and/or incidental and/or special consequential and/or exemplary damages, whether such interruption and/or suspension and/or termination was justified or not, negligent or intentional, inadvertent or advertent. The Service is available on a number of different devices and these terms of use shall apply on any device. By using the Service, you hereby acknowledge that The Company will not be liable under any circumstances for damage caused to your device or software.
  • f. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of The Company for death or personal injury as a result of the negligence of The Company or that of its employees or agents.
  • g. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages and/or losses and/or causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
  • h. In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

7.ACCEPTABLE WEBSITE USE

  • a. You are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
  • b. You may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

8.INDEMNITY

You unilaterally agree to indemnify and hold the Company and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against The Company arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9. LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

10. LINKS TO THIS WEBSITE

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

11. DISCLOSURE OF DATA

By using this site or the Pixi Smartphone apps, you hereby provide The Company with full, irrevocable authority to provide data concerning your name, mobile telephone number, pick-up time and journey to the Pixi pool of taxi drivers in your location.  This data will be used to select your taxi driver from the Pixi taxi pool and will enable the taxi driver to pick you up at the chosen location and take you to your destination. No other data about you will be disclosed to the pool of taxi drivers or your specific taxi driver.

12. NON AGENCY

Pixi is provided to licenced taxi operators in all areas that we provide taxi for hire services. The website site and the Pixi Smartphone app provide you with access to a large number of licenced taxi drivers in your locality.  Your contract for the hire of a taxi with your taxi driver is governed by the local authority. The Company is not a party to that contract. The Company therefore accepts no liability whatsoever for any loss(es) that you suffer as a result of your contract with your taxi driver.  In no event shall The Company, its officers, directors or employees be liable to you for any direct, indirect, incidental, special, punitive or consequential damages resulting from any financial or personal injury or property damage, resulting from your use of a taxi driver contacted through the Site or the Pixi Smartphone App.  Notwithstanding the above, in the event that a court or other authority finds that The Company is liable, in whole or in part, you will hereby indemnify The Company against any loss(es) suffered by yourself as a result of the respective taxi journey. To the fullest extent permitted by law you acknowledge and agree that The Company will not be liable to you or any third party for any consequential or incidental losses (including but not limited to loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and/or any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable) resulting from your use of this Site or the Pixi Smartphone App.

13. DISCLOSURE OF DATA TO LEGAL AUTHORITIES

The Company reserves the right to disclose data concerning your use of our services to any legal authority where it is obliged to do so by law, regulation or governmental request. The Company will not be obliged to notify you of any such disclosure.

14. FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

15. WAIVER

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

16. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

17. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales and you hereby submit to the exclusive jurisdiction of the England and Wales courts.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement and/or the use of the Pixi Smartphone applications indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

PiXL Tech Limited last updated 25th September 2017

Privacy Policy

The terms "We" / "Us" / "Our"/”The Company” individually and collectively refer to PiXL Tech Limited and the terms "You" /"Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and us (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “Accept” tab or by use of the website or by other means) and will govern the relationship between you and us for your use of the website "Website" (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION 

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) mobile number, c) email address, d) credit card or debit card details. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

We will not share information with third parties unless we are legally required to do so to meet any legal obligations of The Company and its partners or if The Company (or any part of The Company) is acquired by a third party. The data we maintain is viewed as an asset of the business and may be considered a transferrable asset. We store data on the “Cloud” and our data centres are located worldwide. We will do our best to ensure that any data transferred across our system is undertaken with regard to the relevant data protection laws. We will take measures to ensure that our data centres are secure and any data we maintain is protected, but as we use the internet we cannot guarantee the security of any data we maintain. If you have access to any our data we ask you to ensure that you keep access details including passwords secure.

You can request a copy of any information that we hold about you, please contact us. You have the right to complain for more information visit www.ico.gov.uk.

We may use cookies as part of our Pixi services. For more information on cookies and how to disable them, see www.allaboutcookies.com.

You may contact us using email: info@pixi.cab.

HOW WE COLLECT AND USE YOUR INFORMATION

We may collect and process the following data about you:

Drivers:

We will collect all information that is required to meet the legal requirements of government regulatory bodies. This may include the following data:

  • Personal details including your name, contact details, license registration, and driving registration details.
  • Reporting details, taxi rides requests, taxi ride details, time of rides, location of rides, length of rides, location data and details of the customer for these rides.
  • We will keep any rating or feedback information provided by the customer. We will also maintain performance and operational data. This will allow us to provide a comparative rating for you as a Pixi Driver.
  • Any messages that are sent using the Pixi system will be recorded and details maintained.
  • All financial details will be recorded and maintained.

Customers

  • We will maintain your registration details which are restricted to any information that you provide. This as a minimum includes your mobile telephone number.
  • We will keep details of any taxi rides that are taken and booked using the Pixi system. This will include location details of the rides you take as well as date and time data.
  • We will keep pick up and drop of location data.
  • We will keep any rating or feedback information you provide when you choose to use Pixi.

General:

  • If you contact us, we may keep a record of all correspondence.
  • Any other information provided by you pursuant to your use of Pixi.

We may use any information as follows:

  • To provide the PiXi services to you
  • We will not provide any data to any other 3rd party, other than if required legally, without your permission
  • We will respond to requests for taxi rides using the PiXi mobile app on your phone. We will respond to you using the contact details you provide to notify you about changes or to respond to any communication or request from you
  • We monitor the use of PiXi
  • We will use the data we maintain to investigate any complaints or potential breaches of the service
  • We use the data we maintain to provide our Drivers with reports pertaining to their performance and any other reports that are required by the Drivers or governmental agencies

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

If we use cookies, our web servers will automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

For more information on cookies and how to disable them, see www.allaboutcookies.com.

LINKS TO THE OTHER SITES

We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

  • (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. 
  • (b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

NOTIFICATION OF CHANGES

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the Service will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

GRIEVANCE REDRESSAL

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via through email info@pixi.cab signed with the electronic signature with the title of the email stating "GRIEVANCE REDRESSAL".

PiXL Tech Limited last updated 25th September 2017

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are not pleased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine print of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

CANCELLATION POLICY

For Cancellations please cancel through the link provided in the mobile application. Cancellation made after 2 minutes or requesting the service will incur a charge of £2.

REFUND POLICY

We will try our best to provide a timely and reliable service.

In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the
original credit card provided at the time of purchase and in case of payment gateway payments, refund will be made to the same account.

PiXL Tech Limited last updated 25th September 2017

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